Privacy Policy for ScanGo

Effective Date: September 17, 2024

1. Introduction

Hype Dev LLC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, ScanGo (“the App”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

Personal Data:

  • Name and Contact Information: We collect your name and email address when you create an account.
  • Account Information: This includes your username, password, and any other information necessary to provide you with access to the App.
  • Photos and Videos: We collect images or videos you upload for product analysis through the OpenAI API.
  • Voice Data: We collect voice recordings when you use the voice-to-product recommendation feature.
  • Device Information: We may collect information about your device, including IP address, operating system, and device identifiers.

Usage Data:

  • App Interaction: We collect data on how you interact with the App, such as features used, time spent on the App, and content viewed.
  • Crash Logs and Performance Data: We collect diagnostic data to improve the App’s performance and stability.

Location Data:

  • Coarse Location: We may collect approximate location data to provide region-specific product information.

3. How We Use Your Information

To Provide and Manage the App:

  • To create and manage your account.
  • To process the images and videos you upload to provide detailed product insights via the OpenAI API.
  • To respond to your inquiries and provide customer support.

To Improve and Personalize Your Experience:

  • To analyze usage patterns and improve the App’s functionality.
  • To personalize product recommendations and other content based on your preferences and interactions.

To Communicate with You:

  • To send you updates, security alerts, and other administrative messages.
  • To provide marketing communications, if you have opted in.

To Ensure Security and Compliance:

  • To protect against unauthorized access, fraud, and abuse.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Data Sharing and Disclosure

Third-Party Service Providers:

  • We share your data with third-party service providers, including Firebase and OpenAI, to perform services on our behalf, such as data processing, analytics, and customer support. These providers are obligated to protect your data and use it only for the purposes we specify.

Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your data when it is no longer needed.

7. Your Rights

Access and Correction:

  • You have the right to access and update your personal information at any time. You can do this directly in the App or by contacting us.

Data Deletion:

  • You may request the deletion of your account and personal data at any time. We will process your request promptly, subject to legal and operational considerations.

Opt-Out of Marketing Communications:

  • If you have opted into marketing communications, you can opt out at any time by following the unsubscribe instructions in the communication or by contacting us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your data is protected in accordance with this Privacy Policy wherever it is processed.

9. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we update the policy, we will revise the “Effective Date” at the top of this page and provide notice of the change if required by law.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hype Dev LLC
Email: team@hypedev.co
Website: www.hypedev.co

By using ScanGo, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.